FAQ

Do you ship worldwide?

Yes we ship worldwide to every country in the world.

Do you also make designs that are not on the webshop?

Yes, we also make designs on request, you can easily submit a request via “custom request” on the webshop.

How long does it take?

The entire process can vary between 3-5 weeks. Delay is possible at any time.

Can products be returned?

No, unfortunately not, because all products are made on request. SO BE SURE OF YOUR SIZE BEFORE PLACING AN ORDER.

How much do the shipping costs?

You can easily see this in your shopping cart after entering your address.

Can the custom sneakers withstand water?

Yes, our customs are made with the best products on the market and are waterproof and scratch-free. They are of course custom-made shoes, so we recommend treating them nicely.

When the shoes have been shipped, will you receive a track and trace code?

Yes, as soon as the shoes have been shipped you will immediately receive a track and trace code in your e-mail to track the package.

Are the shoes that you customize original?

Yes, all shoes that we use for customizing are 100% original. Every treatment on the shoe is custom made.

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